Property Management VA Agency

Property Management VAs
built for busy operations teams.

RevaWork PH places dedicated, PM-trained virtual assistants who handle the operational load property managers deal with daily — tenant communication, maintenance coordination, leasing support, eviction workflows, rent collection follow-up, and more. Built for the realities of property management, not general business support.

VA Task Board ● Active
Tenant move-out notice processed — Unit 4B
Maintenance ticket #112 — vendor scheduled
Lease renewal follow-up — 3 tenants pending
Eviction timeline tracked — attorney notified
After-hours call log — awaiting review
Rent delinquency reminder — 2 accounts

End-to-end property management
support in one place

Our VAs are trained in the day-to-day realities of property operations — not just general admin. Every service is built around what property managers actually deal with.

Tenant Communication

Handle inbound calls, emails, and messages on your behalf. From move-in inquiries and rent questions to complaints and notices — your tenants get a prompt, professional response every time.

Email & Call HandlingMove-in/OutNoticesComplaint Handling

Maintenance Coordination

Log maintenance requests, source and coordinate with vendors, schedule repairs, and follow up until each issue is resolved. Keeps your tenants informed and your properties maintained.

Ticket LoggingVendor CoordinationSchedulingResolution Follow-up

Leasing & Admin Support

Screen applicants, process rental applications, prepare lease documents, manage renewals, and handle the day-to-day admin tasks that keep your leasing pipeline moving.

Tenant ScreeningApplicationsLease PrepRenewals

Eviction Coordination

Prepare eviction-related documents, track filing deadlines, coordinate communication with attorneys, and support the process from notice through resolution — so nothing falls through the cracks.

Document PrepDeadline TrackingAttorney CoordinationCompliance Support

Rent Collection Support

Track rent payments, send timely reminders, follow up on delinquencies, and keep accurate records. Your VA handles the back-and-forth so your cash flow stays on track.

Payment TrackingDelinquency Follow-upRemindersReporting

Built for property management
operations, not general admin.

Most VA agencies source general support staff. We focus entirely on property management — training VAs on the workflows, timelines, and tools that your operations actually run on.

PM-Trained from Day One

VAs are pre-screened for property management background and trained on PM-specific workflows before placement. No time spent teaching the basics of the industry.

Dedicated to Your Account Only

Your VA is not shared across clients. They work exclusively on your portfolio — learning your properties, tenants, vendors, and preferences so support is consistent and informed.

Aligned with US Business Hours

Your VA works your timezone — PST, CST, or EST. For after-hours emergency call coverage, we offer a dedicated 24/7 add-on so your tenants always reach someone.

30-Day Replacement Guarantee

If your VA isn't the right operational fit within the first 30 days, we replace them at no additional cost — no difficult conversations required.

Platform Familiarity Confirmed at Onboarding

Our VAs have working experience with AppFolio, Buildium, Yardi, Propertyware, and similar platforms — as well as customized internal PM systems. Software fit is confirmed before your VA starts.

What our VAs handle
Tenant calls, emails & noticesFully supported
Maintenance coordinationFully supported
Eviction documentation & coordinationFully supported
Leasing, applications & renewalsFully supported
Rent collection follow-upFully supported
Vendor & attorney coordinationFully supported
After-hours emergency callsAvailable add-on
AppFolio / Buildium / Yardi / PropertywareExperienced with
Custom / internal PM systemsTrained at onboarding

What makes us different
from general VA agencies

We're not a staffing marketplace. We're a specialized property management VA agency that vets, trains, and places VAs who understand your industry.

Pre-screened for PM Experience

Every VA is vetted for property management background or trained on PM workflows before placement. No learning curve on the basics.

Dedicated — Not Shared

Your VA works exclusively on your account. They learn your systems, your tenants, your preferences. Consistency matters in property management.

30-Day Replacement Guarantee

If your VA isn't the right fit within the first 30 days, we'll replace them at no additional cost — no difficult conversations needed.

US Hours + After-Hours Coverage

Your VA works your timezone — PST, CST, or EST. And with after-hours emergency coverage, your tenants always reach someone.

What our VAs can handle
Tenant calls & emailsFully supported
Maintenance coordinationFully supported
Eviction documentationFully supported
Leasing & applicationsFully supported
After-hours emergency calls24/7 available
Rent collection follow-upFully supported
AppFolio / Buildium / Yardi / PropertywareExperienced with
Custom internal PM systemsTrained at onboarding
Attorney & vendor coordinationFully supported

Straightforward pricing.
No hidden fees.

All plans include a dedicated VA, onboarding support, and our 30-day replacement guarantee. Pricing varies by hours, experience level, and scope. Book a call for a custom quote.

Part-Time VA Support
Starting at
$599/month
Ideal for smaller portfolios or operators who need targeted daily support in specific areas without full-time coverage. Approximately 20 hours per week.
~20 hrs/week, dedicated to your account
Tenant communication or maintenance coordination
US business hours alignment
30-day replacement guarantee
Book a Free Consultation
Final pricing confirmed during your consultation based on scope and VA experience level.
After-Hours Emergency Coverage
Optional add-on — starting at
$299/month
Add 24/7 after-hours emergency call answering to any existing plan. Dedicated coverage for evenings, weekends, and holidays — so tenant emergencies are handled without interrupting your time off.
24/7 emergency call answering
Emergency triage and vendor dispatch
Incident documentation and morning summaries
Can be added to either plan above
Ask About This Add-On
After-hours coverage can be paired with either the part-time or full-time plan. Pricing confirmed during consultation.

From consultation to operational VA in under a week.

1
Free Consultation

We discuss your portfolio, your current operations, and exactly what tasks you need offloaded.

2
VA Matching

We match you with a pre-screened VA whose background aligns with your property management workflows.

3
Onboarding

Your VA gets access to your tools, learns your SOPs, and is ready to work within 3–5 business days.

4
Start & Scale

Your VA hits the ground running. Add scope or additional support as your portfolio grows.

What property managers
say about working with us

★★★★★

"My VA handles lease renewals, tenant follow-ups, and maintenance coordination daily. It took a couple of weeks to get in sync, but now it runs smoothly. Worth it."

JM
James M.
Portfolio Owner · Texas
★★★★★

"After-hours calls were taking up my weekends. Now my VA handles the triage, contacts the vendor if needed, and I get a summary the next morning. That alone made it worthwhile."

SR
Sarah R.
Property Investor · Florida
★★★★★

"Eviction coordination is stressful. Having a VA who tracks the deadlines, preps the documents, and keeps my attorney in the loop has taken real weight off my operations."

DC
David C.
Multi-Family Owner · California

Answers to the questions
property managers ask first

Still on the fence? Here's what most clients want to know before booking a call.

Do your VAs have property management experience?
Yes. Our VAs are pre-screened specifically for property management background or trained on PM workflows before being placed. Many have direct experience in leasing, maintenance coordination, tenant communication, and eviction support. We don't place general admin assistants and call them property management VAs.
What property management tasks can your VAs handle?
Our VAs are trained to handle: tenant communication (calls, emails, notices), maintenance coordination (ticket logging, vendor scheduling, follow-up), leasing and admin support (applications, lease prep, renewals), eviction coordination (documents, deadlines, attorney liaison), rent collection follow-up, and after-hours emergency call answering.
Do your VAs work US business hours?
Yes. Your VA will be scheduled to align with your timezone — whether you're on PST, CST, or EST. For clients who need after-hours emergency coverage, we offer dedicated 24/7 call answering as an add-on or as part of our full operations plan.
What software are your VAs familiar with?
Our VAs have working experience with commonly used platforms — including AppFolio, Buildium, Yardi, Propertyware, and Rent Manager. Many have also worked within customized or internal PM CRM systems specific to individual companies. During onboarding, we confirm your software stack and ensure your VA is comfortable working directly in your tools from day one.
Are VAs dedicated or shared?
All our VAs are fully dedicated to a single client. Your VA is not split between multiple accounts. They learn your systems, your tenants, and your preferences — and show up consistently, just like a staff member would.
Do you offer a replacement guarantee?
Yes. We offer a free 30-day VA replacement guarantee. If your VA isn't the right fit within the first 30 days of working together, we'll find and place a replacement at no additional cost to you. We stand behind our matching process.
What happens if the VA is not a good fit?
Within the first 30 days, we replace your VA at no charge. After that period, we work closely with you to understand the issue — whether it's a skills gap, communication style, or workload mismatch — and make it right. Our goal is a placement that works long-term, not just on paper.
How does onboarding work?
After your free consultation and VA match, we walk you through a structured onboarding: your VA gets access to your property management software, reviews your SOPs and preferences, and is fully operational within 3–5 business days. We guide you through the setup so the transition is smooth.
How quickly can we get started?
Most clients are matched and onboarding within a week of their consultation. We aim to have your VA active and working within 3–5 business days after the match is confirmed. Book your free consultation and we'll give you a more specific timeline based on your needs.
How do you match VAs with clients?
We match based on your portfolio type, the specific tasks you need covered, your preferred working hours, and the software you use. We don't just assign whoever's available — we take time to match you with someone whose experience and work style genuinely fits your operation.
Can VAs handle maintenance coordination and eviction support?
Yes — these are core parts of what we train for. On maintenance, your VA logs requests, coordinates with vendors, schedules repairs, and follows up. On evictions, your VA preps documents, tracks filing deadlines, and communicates with your attorney. They support the process; legal decisions remain with you.
Can I add more VAs or scale later?
Absolutely. Many clients start with one VA and add a second as their portfolio grows or they want to offload additional service areas. Whether you need more hours, a second dedicated VA, or after-hours coverage on top of your existing plan — we can scale alongside you.
Get Started

Ready to take property management
off your plate?

Book a free 30-minute consultation. We'll talk through your portfolio, your operations, and whether a RevaWork VA is the right fit — no pressure.

Loise@revawork.com
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